Service

Tailored to the specific needs of our clients we assist our clients with our competent and professional service around our pneumatic conveying-, dosing- and injection-systems and our technologies.

Consulting - Design - Erection - Start-up - Training

Competent assistance starting with the consulting and design over the installation and training of the client's operating staff up to the start-up - a matter of course to us.

The professional consulting and assistance is provided even on site. For this reason we are sure that our customers are supplied with cost-effective technical solutions, which focus on their specific needs.

Depending on our customers' needs we perform the complete erection, the supervision of the erection or just the commissioning - the result is the smooth and efficient start-up. Only skilled and competent STEIN-staff erects and starts up our systems.

After the start-up the operating staff is trained on site.

It is certainly possible to draw on our service for the erection and supervision irrespective of having purchased a complete system.

Emergency service
We are aware of the costs a production stop causes. This is why we are on site within 48 hours in a case of emergencies - world-wide, in order to shorten your production downtime as much as possible.

Maintenance service
In order to guarantee reliable technology we also provide the maintenance service at regular intervals. In doing so our service is always customized to our clients' requirements.

Spare part service
Even after years it is possible for our clients to exchange single parts of the equipment, which has been delivered by us. This is a matter of course to us. Introducing new technical developments to the market, we pay attention to the fact that "older" items can easily be replaced by these new product developments.   

Of course we always act in accordance with our clients. This is the reason why we respond to the specific needs with customized service.